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Human Resources Officer – Aden, Yemen (National)

  • Organization: Geneva Call
  • Location:
  • Grade: Junior level - Junior
  • Occupational Groups:
    • Human Resources
  • Closing Date: Closed


In situations of armed conflict, Geneva Call, as a neutral, impartial and independent international humanitarian organization, endeavours to strengthen the respect of humanitarian norms and principles by armed non-state actors, in order to improve the protection of civilians, while supporting local communities in their efforts to enhance their own protection. Appel de Genève/Geneva Call is a private, not-for-profit, humanitarian organization foundation under Swiss law, founded in 1998.

Geneva Call consists of many diverse nationalities, cultures, languages and opinions. Geneva Call is an inclusive working environment for all its staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation, and gender identity.


The purpose of the Human Resources Officer position is the day-to-day implementation of the Human Resources related responsibilities. The position holder will be implementing various matters related to talent acquisition, performance management, payroll, duty of care and operational HR activities in the country office. The duties will also encompass proper implementation and reinforcement of GC Terms of Employment.

The HR Officer receives functional guidance from the Regional HR Coordinator and operational guidance from the Head of Support.

Core Responsibilities

Human Resources

  • Advocate GC’s culture and values.
  • Ensure compliance with GC’ policies and the local labor law in all procedures and processes.
  • Drive implementation of related policies, procedures, and practices; provide capacity building to staff to ensure proper implementation.
  • Contribute to the design/modification of Human Resources policies, processes, and procedures when needed, in alignment with HR Field Coordinator.
  • Responsible for the HR administration and focal point for employees on HR related questions.
  • Provide training sessions and capacity building activities to employees and conduct induction presentations for new joiners.
  • Lead the local recruitment and payroll process.
  • Prepare periodic related reports on activities and as requested by the line manager.
  • Build and maintain an HR network with local frame of reference organisations
  • Promote GC’s expected organizational behavior, values and culture among staff in terms trough awareness/induction sessions.
  • Act as HR business partner to country director and local senior management; handles confidential information.
  • Ensure that GC’s related activities are implemented within GC’s mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action.
  • Act as a focal point for the HR system and ensure that the system is working based on the standards.
  • Lead the joiners & leavers procedures; ensure checklists are well established and implemented. Facilitate the local on-boarding program in collaboration with operations.
  • Duty of care: act as a focal point for employees, ensuring the health, and well-being of employees, in alignment with HR Field Coordinator.
  • Ensure proper implementation of terms of employment and related policies including leaves, holidays, allowances and benefits, and others.
  • Ensure continuous filing of all related forms, templates, documents, and legal papers in their respective files (hard & soft).
  • Prepare monthly reports related to payroll, performance management and HR metrics with regular update of staff database (Swiss HRM).
  • Follow up and ensure proper implementation of daily workers and consultancy policies at country level.
  • Carry out recruitment activities including requesting positions, shortlisting qualified candidates, conducting interviews and reference checks, and requesting job offers.
  • Ensure enrolment for social contributions and insurance packages of all staff members with proper support in related inquiries.
  • Request working visas and handle communication with local authorities & lawyers.
  • Prepare and submit employee data for payrolling, pay slips to employees, in alignment with timelines, legal requirements according to the labor law, and approval requirements.
  • Perform other relevant HR tasks as requested by the line manager.


  • Assist Head of Support on project HR and procurement plan and provide necessary support in the procurement process whenever possible.
  • Support with local market survey on logistics and HR and assist Head of Support and program staff on travel arrangements, hotel events and meetings.
  • Ensure that office supplies and related material are available for staff, at offices and Guesthouse including managing cleaning staff, and office utilities.

Main qualifications

Education and experience

  • Bachelor’s degree in HR, Business Administration, or any other related field
  • 2 – 5 years of experience in the HR function within related matters in Recruitment, personnel management, and operational activities
  • Understanding of the local labor law
  • Strong planning and organizing skills
  • Previous experience from working in complex and volatile contexts
  • Experience working in a humanitarian organization preferred

Fluency in English and Arabic required

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management p. The following documents will be used for performance reviews:

  • The Job Description
  • The individual Work- and Professional Development Plan
  • The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process. The employee will be accountable for the responsibilities and the competencies, in accordance with the Geneva Call Performance Management guidelines.


  • Position: Human Resources Officer
  • Workplace: Aden, Yemen
  • Activity Rate: 100%
  • Type of Contract: National
  • Preferred start date: 01 August 2024


No later than 01 July 2024

All applications will be kept confidential. Please note only shortlisted candidate will be contacted for further process. Geneva Call is the equal opportunity employer.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

This vacancy is now closed.
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