By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

Protection officer-PSS


  • Organization: DRC - Danish Refugee Council
  • Location: Mekelle
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Public Health and Health Service
    • Social Affairs
    • Protection Officer (Refugee)
    • Gender-based violence
    • Disability Rights
  • Closing Date: Closed

Title: Protection officer-PSS

Location:  Mekelle

Employment Category:  H2

Salary Range: As per the organization scale

Reporting To:  Protection Manager

Posting date: June 20, 2024

Required Employee: 1                    



The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. DRC Ethiopia began operations in 2009 and has been responding to the needs of refugees, Internally Displaced Persons (IDPs) and vulnerable host communities ever since.  DRC Ethiopia currently has programs implemented through five area offices (AO) in Gambella, Tigray, Somali (Jijiga & Dollo Ado) and Afar regions, as well as its country office (CO) in Addis Ababa.



The protection officer PSS is responsible for providing compassionate, trauma informed psychosocial support and services to individuals, families and group facing challenging life circumstances. The officer work closely with clients to assess their needs, develop care plan and coordinate access to relevant community resources and mental health services. This position plays a crucial role in promoting the overall well-being and resilience of the client.


Programme Management, Development, Monitoring and Evaluation

  •     Conduct comprehensive psychosocial assessment to identify client’s need, strengths and area of concern.
    • Develop individualized care plans in collaboration with clients, setting realistic goals and outlining appropriate interventions.
    • Provide individual or group-based counseling, emotional support and crisis intervention to clients based on DRC PSS’s SoPs’ and other relevant guides
    • Collaborate with other protection team (such as case management and legal officers) to coordinate comprehensive care for clients.
    • Assist clients in navigating and accessing community resources such as specialized mental health services, financial assistance, housing support and social services.
    • Prepare/adopt IEC materials appropriate to the context
    • Plan and lead overall peer mentorship and socio emotional learning programs
    • Advocate for the clients need and right, ensuring they receive the necessary support and services.
    • Maintain detailed and confidential client’s records, documenting progress and interventions.
    • Participate in ongoing training and professional development to stay up-to-date with best practices in psychosocial support.
    • Supervise and coach protection assistants_pss
    • Carry out other tasks directed by the supervisor

DRC’s core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.  
  • Collaborating: You involve relevant parties and encourage feedback.  
  • Taking the lead: You take ownership and initiative while aiming for innovation.  
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.  


Experience and technical competencies: (include years of experience)

  • 2-years work experience in a related field
  • Experience in providing psychosocial support related activities in humanitarian organizations
  • Previous experience working with IDPs and returnees – preferable
  • Full proficiency in Microsoft Office, including Word and Excel; proficiency in Activity info and other data collection/analysis tools desirable

EDUCATION: (include certificates, licenses, etc.)

  • Bachelor's degree in Psychology, sociology, social work or other related fields from recognized institution.

LANGUAGE: (indicate fluency level)

  • Proficient of English language
  • Knowledge of local language is an advantage


Interested candidates who meet the required qualifications and experience are invited to submit an updated CV and cover letter explaining their motivation and why they are suited for the post. 

We only accept applications sent via our online-application form on

Please forward the application and CV, in English through the stated website no later than June 27, 2024.

We strongly encourage female candidates to apply for the position!

For general information about the Danish Refugee Council, please consult
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gendergap.
Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics
We encourage only qualified Ethiopian Nationals to apply. DRC considers all applicants based on merit.



This vacancy is now closed.
However, we have found similar vacancies for you: